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* PLEASE NOTE; we will be out of office from Thursday 10th October - Friday 11th October, all orders placed after 1pm on October 9th will be dispatched from the 12th 

 

All parcels are shipped from our studio in Sydney, Australia within 1 - 2 business days from purchase (excluding pre-order styles), and may require a signature upon delivery. Tracking and shipping updates are automated via email.

  

AUSTRALIA

Ships with Australia Post

 

STANDARD POST (3-10 days) - $10 AUD

EXPRESS POST (1-3 days) - $15 AUD

 

☆ FREE EXPRESS POST -  Domestic Orders $250 AUD +

 

★ During peak sale + promotional periods please allow an additional business day or two for us to process and pack your order.

★ All pre-order items are dispatched after the specified lead time mentioned in the product's description. 

★ If you have combined pre-order and ready-to-ship items, your order will be dispatched once all pre-order items are ready. 

 

 

NEW ZEALAND

Ships with Australia Post International + local country postal service

STANDARD POST NZ (4-15 days) - $15 AUD

EXPRESS POST NZ (3-10 days) - $25 AUD

 

 

 

INTERNATIONAL

Ships with Australia Post International + local country postal service

 

STANDARD POST INTERNATIONAL (14-30 Days) - $25 AUD

EXPRESS POST INTERNATIONAL (5-14 Days) - $45 AUD

 

 

IMPORT DUTIES AND TAXES/VAT

CASPER LAND does not cover any Import Duties, Import Taxes, Customs Fees or VAT fees that may be applied to international orders upon arrival at customs. Please check with your local customs authority if additional costs will apply to your order upon arrival, before placing your order.  Orders returned to us by Australia Post due to being undelivered or uncollected from your local post office or Customs Authority will not be refunded. 

 

 

MISSING, STOLEN OR UNCOLLECTED PACKAGES

We are unable to refund or replace stolen packages or un-retrieved packages that have been confirmed as delivered by Australia Post. Please ensure your delivery address is correct and secure. 

We are not responsible for items not received due to an incorrect or an incomplete shipping address, or items not collected from your local post office after attempted delivery, or uncollected from your local Customs.

Items marked undeliverable due to an incorrect shipping address or uncollected from a post office will be reissued if and when they are received back at our studio by Australia Post, and will incur a reshipment fee.

Orders returned to us by Australia Post due to being undelivered or uncollected from your local post office or Customs Authority will not be refunded.